Skip to main content

Privacy Policy

Services – Maha Jothish

Nature of Service

MAHA JOTHISH is an astrology consultation platform that connects users with astrologers to receive horoscope guidance and spiritual insights based on traditional astrological principles. The services provided on the platform are intended for guidance, spiritual insight, and informational purposes only.

Information We Collect

To provide astrology consultation services, we may collect the following types of information.

Personal Information

When users create an account or book consultations, we may collect:

  • Name
  • Phone number
  • Email address
  • Date of birth
  • Time of birth
  • Place of birth

These details are required to generate astrological charts and predictions.

Account Information

We may collect information related to your usage of the platform such as:

  • User profile information
  • Consultation history
  • Booking records

Device and Technical Information

Certain technical data may be collected automatically when you use the application, including:

  • Device type
  • Operating system
  • IP address
  • App usage data
  • Diagnostic and crash information

This information helps improve the performance, security, and functionality of the application.

Information About Family Members

Users may provide birth details of family members or other individuals for astrology consultations. These may include:

  • Parents
  • Siblings
  • Spouse
  • Children

By submitting such information, users confirm that they have permission to share these details for astrology consultation purposes.

How We Use Your Information

The information collected may be used for the following purposes:

  • Providing astrology consultations and horoscope insights
  • Managing bookings and appointments
  • Processing payments for services
  • Improving the application and user experience
  • Providing customer support
  • Communicating service updates
  • Preventing fraud or misuse of the platform

We collect only the information necessary to provide our services.

Sharing of Information

We do not sell or rent user data. Information may be shared only in the following circumstances:

Astrologers

Birth details and consultation questions may be shared with astrologers to provide horoscope analysis.

Payment Processors

Payments may be processed through secure third-party payment gateways. MAHA JOTHISH does not store complete credit card or banking information.

Service Providers

We may work with third-party providers for services such as:

  • Hosting infrastructure
  • Analytics tools
  • Technical support
  • Communication services

Legal Requirements

Information may be disclosed if required by law, regulation, or government authorities.

Cookies and Tracking Technologies

MAHA JOTHISH may use cookies and similar technologies to improve user experience, analyze usage patterns, and personalize services.

Cookies allow the system to recognize returning users and provide customized content or functionality. Users may choose to disable cookies through their browser or device settings; however, some features of the platform may not function properly if cookies are disabled.

User Authenticity of Information

Users confirm that the information provided to MAHA JOTHISH is accurate, authentic, and current.

MAHA JOTHISH shall not be responsible for consequences arising from incorrect, misleading, or fraudulent information provided by users.

User Feedback and Reviews

MAHA JOTHISH may collect user feedback, reviews, or ratings related to astrology consultations and services. These reviews may be used to improve service quality, platform functionality, and overall user experience. Users agree not to provide false or misleading feedback.

Data Security

We implement reasonable technical and organizational security measures including:

  • Secure server infrastructure
  • Encrypted communications
  • Restricted access to personal data
  • Secure payment processing systems

While we take appropriate precautions, no internet-based service can guarantee absolute security.

User Rights and Data Deletion

Users have the right to:

  • Access their personal data
  • Request correction of inaccurate information
  • Request deletion of their account and personal data

Users may request account or data deletion by contacting our support team.

Data Retention

User data is retained only for as long as necessary to:

  • Provide our services
  • Maintain service records
  • Comply with legal obligations

After this period, information may be securely deleted.

Children’s Privacy

The MAHA JOTHISH platform is intended for users 18 years and above. We do not knowingly collect personal information from children without parental consent.

Third-Party Links

The MAHA JOTHISH platform may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of such external platforms. Users are encouraged to review the privacy policies of those platforms separately.

Responsible Astrology Policy

MAHA JOTHISH is committed to promoting the responsible and ethical use of astrology. Astrology is a traditional knowledge system that provides guidance, reflection, and spiritual insight, and should be used responsibly by both astrologers and users.

Guidance, Not Absolute Determination

Astrology consultations on this platform are intended to offer guidance and perspective, not guaranteed outcomes.

Responsible Decision-Making

Users should not rely solely on astrology for decisions related to:

  • Health
  • Legal matters
  • Financial investments
  • Marriage or relationships
  • Career decisions

Professional advice should be sought where necessary.

Ethical Astrologer Practices

Astrologers on the platform are expected to follow ethical standards including:

  • Respecting user privacy
  • Avoiding fear-based predictions
  • Providing constructive guidance
Respectful User Interaction

Users must communicate respectfully with astrologers. Abusive or fraudulent behavior may result in account suspension or termination.

Astrology Content Transparency Statement

MAHA JOTHISH strives to maintain transparency in the astrology content and consultations provided on the platform. Astrological interpretations and guidance are based on traditional astrology systems and practitioner experience. Because astrology involves interpretation, results and insights may vary between astrologers. The services provided on MAHA JOTHISH are intended to offer insight, reflection, and spiritual guidance, and should not be interpreted as guaranteed predictions or absolute outcomes.

Platform Compliance Statement (Google Play Compliance)

MAHA JOTHISH complies with applicable platform policies including Google Play Developer Policies regarding user data protection, transparency, and responsible use of personal information. User data collected by the application is used only for the purposes described in this Privacy Policy and in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in services, legal requirements, or operational practices. Users will be notified through:

  • Updates within the application
  • Updated policy date

Continued use of the application after changes indicates acceptance of the updated policy.

Contact Information

For questions, concerns, or requests related to this Privacy Policy, please contact:

  • Company: SAALYAV INFINITE PRIVATE LIMITED
  • Brand: MAHA JOTHISH
  • Location: Chennai, Tamil Nadu, India